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Second hand iphone 11

Hi I bought an iPhone 11 from a street seller. Unfortunately its locked the icloud owner. I tried contacting the owner but to no avail.

iPhone 11

Posted on Sep 26, 2022 1:04 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2022 1:38 AM

You can't, I'm afraid- your best bet is to post signs around and/or give it to local authorities. As long as the device is powered on and connected to a network, it can be tracked with Find My, so the owner may be able to reclaim it.

6 replies

Sep 26, 2022 1:16 AM in response to Lehz94

If you are talking about "activation lock" (an anti-theft measure), AND if you cannot remember the old Apple ID & Password (even using these instructions:--> If you forgot your Apple ID email address or phone number - Apple Support or these:--> If you forgot your Apple ID password - Apple Support ) neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support


Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to removeActivation Lock- Apple Support

Regards

Giulio

Second hand iphone 11

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