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User profile for user: the matador
the matador Author
User level: Level 1
14 points

Apple TV new iOS messed Youtube App

Hi:


When I upgraded to the new Apple TV OS, the Youtube app started having problems. Whenever I start a video it flickers and loses signal for a few seconds, then the ad plays, and it flickers and loses signal again, then the video plays. I contacted Apple Support and they told me it's Youtube's problem, they need to update their app. I contacted them with no response. Did anyone experience the same problem? check the video I attached for an example of what's going on.



https://youtu.be/jNcc1MjUQLo

Apple TV HD, tvOS 16

Posted on Sep 26, 2022 3:11 AM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,454 points

Posted on Sep 26, 2022 3:48 AM

Some users have found that it relates to a difference in frame rate of the primary YouTube-content and the frame rates of ads. That may cause a pause as the TV adjusts, if Apple TV is set to “Match Frame Rate”. These users found that it behaves better with that setting OFF, forcing a constant frame rate throughout.

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,454 points

Sep 26, 2022 3:48 AM in response to the matador

Some users have found that it relates to a difference in frame rate of the primary YouTube-content and the frame rates of ads. That may cause a pause as the TV adjusts, if Apple TV is set to “Match Frame Rate”. These users found that it behaves better with that setting OFF, forcing a constant frame rate throughout.

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Apple TV new iOS messed Youtube App

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