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My Imac is connected to the internet however when I try to download software update an error message appears saying you must connect to the internet first

My Imac is connected to the internet however when I try to download software update an error message appears saying you must connect to the internet first. How do I address this?


Posted on Sep 27, 2022 12:34 AM

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Posted on Sep 27, 2022 5:55 AM

First thing to try is to restart in Safe Mode followed by a normal startup.

If no improvement, turn the router off for 30 seconds then turn it back on again.

2 replies

My Imac is connected to the internet however when I try to download software update an error message appears saying you must connect to the internet first

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