No sound on YouTube videos

Hi Sabinal,

Based on your description with videos from the YouTube website not producing sound in your Safari app, there are a few troubleshooting steps that could help. It will depend on which device you are using.

First, start with clearing the Safari browsing history and cookies from your devices and some steps also to try:

1. Clear your browsing history in Safari on Mac
2. If you can’t hear sound from your Mac speakers

If this continues, you'll want to reach out to Apple Support

Thanks for using Apple Support Communities.

Hi Sabinal,

Thanks for using Apple Support Communities. We understand you're experiencing an issue with YouTube videos not having sounds. We certainly want to help.

In some cases, you have to turn on the sound in the video itself. We also recommend testing if this issue persists in another browser. That can help us determine next steps if this is only happening with one browser.

If this issue does persist, let us know what browser you're using and if this sound issue is only happening with YouTube videos. We'll go from there.

Thanks.