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Level 1

11 points

Opening files app only shows “No file to preview”. No other buttons or options. How do you fix this?

iPhone 14 Pro Max, iOS 16

Posted on Sep 27, 2022 6:45 PM

Top-ranking reply

Community Specialist

Posted on Sep 29, 2022 2:54 PM

Hello Gwartoy,

We want to help clarify what you are noticing.

From what we are seeing the iPhone can't recognize the file. Did it previously open?

Do files from the same source have the same issue?

If you download a new file does this occur?

What type of file are you trying to open?

We hope this helps.

Cheers.

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