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User profile for user: lisa1083
lisa1083 Author
User level: Level 1
4 points

SOS stuck on iPhone 13 after upgrade to IOS16

I upgraded to IOS16 on Sunday. On Monday, I got a message 'SIM not available' and the phone went into SOS mode. I looked up how to stop it and had no success with the Volume Up, Volume Down then turn off as my phone would not turn off by just holding down side button. I turned off the phone and let it charge for a couple of hours and the SOS went away. Today, I was texting when suddenly 'SIM not available' came up again. Charging the phone has not fixed the problem. (While texting I was NOT hitting the volume buttons or the side button.) I cannot use my phone. Please HELP!

Posted on Sep 27, 2022 7:30 PM

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User profile for user: 1AppL3User2AnotHER
1AppL3User2AnotHER
User level: Level 3
912 points

Posted on Sep 27, 2022 8:10 PM

Maybe taking the sim card out & putting it back in? You can use a push pin or a small paperclip to open the sim card tray. If it comes on again you can check for a provider update, Update your carrier settings manually on your iPhone or iPad – Apple Support (AU). According to this Apple article, if that doesn't work, contact Apple Support,

If you see Invalid SIM or No SIM on your iPhone or iPad – Apple Support (AU).


I hope that helps.



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User profile for user: 1AppL3User2AnotHER
1AppL3User2AnotHER
User level: Level 3
912 points

Sep 27, 2022 8:10 PM in response to lisa1083

Maybe taking the sim card out & putting it back in? You can use a push pin or a small paperclip to open the sim card tray. If it comes on again you can check for a provider update, Update your carrier settings manually on your iPhone or iPad – Apple Support (AU). According to this Apple article, if that doesn't work, contact Apple Support,

If you see Invalid SIM or No SIM on your iPhone or iPad – Apple Support (AU).


I hope that helps.



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SOS stuck on iPhone 13 after upgrade to IOS16

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