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I have an apple tv A1842. The light is flashing and nothing is showing. I have no usb c or microusb port to connect to itunes in order to restore it. how do i go about it?

I have an apple tv A1842. The light is flashing and nothing is showing. I have no usb c or microusb port to connect to itunes in order to restore it. how do i go about it?

Posted on Sep 29, 2022 12:35 PM

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Posted on Sep 29, 2022 3:15 PM

If you see a continuously flashing status light, that indicates a failure to start up properly. First try a cold restart (disconnect from power for a minute or two). If that doesn’t improve it, then the system software may need to be re-installed. Unfortunately, for the 4K model, users can’t do this themselves. Instead, contact Apple Support for assistance.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support.


1 reply
Question marked as Best reply

Sep 29, 2022 3:15 PM in response to osoro144

If you see a continuously flashing status light, that indicates a failure to start up properly. First try a cold restart (disconnect from power for a minute or two). If that doesn’t improve it, then the system software may need to be re-installed. Unfortunately, for the 4K model, users can’t do this themselves. Instead, contact Apple Support for assistance.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support.


I have an apple tv A1842. The light is flashing and nothing is showing. I have no usb c or microusb port to connect to itunes in order to restore it. how do i go about it?

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