Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro's Mail problem since upgrade

Hello there,


MacBook Pro's Mail, since upgrade to Monterey when I delete an email it disappears completely, it doesn't go to the Trash, for the last week being trying to sort it.


I delete emails and then go to Trash and there is nothing there.


TIA !!

MacBook Pro 15″, macOS 12.6

Posted on Sep 30, 2022 11:50 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2022 7:19 AM

BillabongDominic wrote:

Hello there,

MacBook Pro's Mail, since upgrade to Monterey when I delete an email it disappears completely, it doesn't go to the Trash, for the last week being trying to sort it.

I delete emails and then go to Trash and there is nothing there.

TIA !!


Verify your Mail>Preferences>Mailbox behavior





Mail User Guide for Mac - Apple Support



if no insight or resolve—


Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


or on line Apple Support


2 replies
Question marked as Top-ranking reply

Oct 2, 2022 7:19 AM in response to BillabongDominic

BillabongDominic wrote:

Hello there,

MacBook Pro's Mail, since upgrade to Monterey when I delete an email it disappears completely, it doesn't go to the Trash, for the last week being trying to sort it.

I delete emails and then go to Trash and there is nothing there.

TIA !!


Verify your Mail>Preferences>Mailbox behavior





Mail User Guide for Mac - Apple Support



if no insight or resolve—


Call Customer Support (800) MY–APPLE (800–692–7753)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support


or on line Apple Support


MacBook Pro's Mail problem since upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.