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Why is my iPhone 14 Pro causing headache, nausea and eye strain? PWM Complaint...

Hello,


I purchased an iPhone 14 Pro recently. Ever since using it, I have fallen ill with nausea, headaches and eye strain. Even after using for sure durations (5-10 minutes).


Based on my research, this is due to the PWM (Pulse Wave Modulation) flickering which happens in iPhones (and other phones) with AMOLED screens which use PWM to dim the screen.


I currently use an iPhone 11 (standard) - which has an LCD screen with none of these issues.


Is Apple looking into any ways to fix this problem? Or at very least, continue to release phones with LCD screens for those of use with this issue? The only other phone option with LCD and 5G is the iPhone SE 2022...which is a smaller screen phone.


Thank you.




Posted on Oct 1, 2022 1:32 AM

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Posted on Oct 1, 2022 4:44 PM

So glad I’m not the only one having this issue. My family thinks I’m crazy. I was so excited to get the iPhone pro max and loved the phone except that I can’t stand to be near it. Horrible headache and sensation on my skin crawling. I don’t think it’s the screen. It can be sitting on a table in the same room and it causes my symptoms.

134 replies

Oct 1, 2022 9:08 AM in response to WideAwake

Go see your doctor. This isn't just an issue with iPhones. PWM is all around you, from phone screens, to computer screens to LED headlights in cars.

I'm not saying it's not related to the phone at all, it probably is, but this is a (relatively) uncommon reaction. If you're sensitive to it, you're going to have to do some research before you purchase any electronic device with a screen.


Oct 1, 2022 6:20 PM in response to WideAwake

It’s a real issue that Apple needs to fix because it affects millions of users around the world. You use to be able to turn up the brightness to stop it, but since iPhone 13 Pro it’s presents at any brightness because the phone is always dimming unless out in direct sunlight. It’s impossible to use in a dark setting…you’re definitely not alone and hopefully they can fix it with newer technology. Until then I and many others will not be upgrading.

Oct 1, 2022 6:24 PM in response to Wstudiosite

I've not seen anywhere that this affects millions of people in the world. Can you provide a link?


By far most people who use OLED screens do not have this issue otherwise this would be on the news everyday and people would be returning their LG and Sony TVs by the hundreds.


Companies are moving towards miniLED on smaller screens, when one comes out I would suggest you go an try one and see if the PWM persists.

Oct 1, 2022 6:38 PM in response to deggie

Hi, it was in an article saying that 10% of users are sensitive to pwm. If Apple sells 100,000,000 phones then it equals to millions of people. It’s called eye strain. Not everyone is aware of where their headaches, or dry eye is coming from. Also not all oled are affected, as tv screens are not usually being dimmed all the time. And some Samsung devices have already addressed the issue through software. Mini led is a better solution but again it does use pwm too. One solution was to increasing its frequency 2000hrtz or use dc dimming. It’s a real problem and they will need to address it eventually.

Oct 1, 2022 6:50 PM in response to Wstudiosite

How many of those 10% of sufferers are actually buying smartphones? How many of them ARE aware of their limitations in screen use? And which Samsung devices have addressed it through software and how did they do so?


I'm sure Apple is aware of this issue and will work to do what they can within limitations. But there have been relatively few posts here about this problem so I'm not sure it is as prevalent as you think it is.


Oct 13, 2022 1:16 PM in response to DianaBeck

DianaBeck wrote:

Sorry but who says that PWM issues does not exist is trying to promote the phones which cause these issues,

No one in this thread has said PWM sensitivity doesn't exist. In fact, I think everyone who has commented on it acknowledges that it's an issue for people, one without a good resolution.

it’s like saying for example that because the majority of people don’t have Lime disease does not mean it doesn’t exist, that’s just ignorance because the attitude is as I don’t have it then it means it doesn’t exist!

No one with any scientific knowledge says Lyme disease does not exist. What causes Lyme disease is known as is the treatment. Yes, there are unscrupulous providers who tell people they have Lyme disease when they don't and charge lots of money for the treatments. But that doesn't mean Lyme disease isn't real.

Oct 13, 2022 1:18 PM in response to DianaBeck

Sorry, but try to find one post in here where someone is saying PWM does not exist. Wstudiosite is trying to say EMF sensitivity exists which is an entirely different thing and served only to clutter up an otherwise good thread. You should criticize them for trying to hijack the thread.


Again, Apple does not make Amoled or OLED displays so they can't solve this issue. Write to the companies that actually make them. Apple could make larger phones with older displays but to do so would be a huge expense given currently manufacturing techniques and Apple would need to know how many people with PWM sensitivity would actually be buying them. It would have to be a large number.


I don't know who you are claiming said that PWM sensitivity doesn't exist in this thread. No one did so making most or your post irrelevant.


Oct 13, 2022 3:54 PM in response to Rudegar

Thanks, sorry for typo - you are correct the screen is OLED. I have tried Apple Support - to no avail. There are no setting adjustments which can fix the PWM - which is constant (and observable) at all brightness levels. My hope is to keep the conversation around this problem going so that Apple will listen to their customers and make a change. Hopefully it makes good business sense to make a phone that thousands of consumers can use/purchase without causing this issue.

Oct 14, 2022 9:06 AM in response to WideAwake

There are sites that rate all PWMs and some are more tolerable than others to those with sensitivity. I think the ones with faster refresh rates are less irritating. I don't think I can post a link to other sites here. I don't want to switch to Android. I like that all my Apple devices sync and I have never liked Android format or their security issues.

Nov 1, 2022 9:42 PM in response to WideAwake

I’m so glad to have found this. I’m having the same trouble. My eyes become blurry within 1/2 hour of using my new 14 Pro Max which I just got a week ago. It dawned on me just now to try a search to see if anyone else is experiencing this with this phone. I switched back to my iPhone 12 Pro Max just a few minutes ago and my eyes have improved plus that eye strain feeling stopped instantly. Comes back when I look at the 14 and gone with the 12, side by side. No, it’s not imaginary. Lol. I’m not happy about this but am

glad I didn’t send my 12 back for trade in yet. Will get a new battery for the 12 and keep it. Was the only real issue I was having, but thought I’d get the new one because it’s been 2 years. There isn’t a huge difference between the two phones anyway.

Nov 2, 2022 1:43 AM in response to deggie

Not true again the info your providing is incorrect, as since the iPhone 13 Pro it has a variable refresh rate meaning yes pwm is different on an iPhone 12pro vs a 14 pro so they are experiencing this affect. Speaking from experience seeing a doctor will not resolve their issue many others experience this affect and have to get rid of their device to fix the issue…..

Nov 2, 2022 3:58 AM in response to Wstudiosite

You should see a physician if you are experiencing sensitivity as it may not just be PWM sensitivity, there are myriad medical conditions that may also be a contributing factor.


If your physician states there are no other causes for your condition, you may have to choose another device.


As all premium smartphones are moving to higher refresh rates, that may be a difficult selection process; for example the Samsung Galaxy S22 and Google Pixel 7 Pro also use OLED displays with a 120 Hz refresh rate.



Why is my iPhone 14 Pro causing headache, nausea and eye strain? PWM Complaint...

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