Greetings Mikeschnell,
To confirm, are prompted to enter a passcode to unlock or your iPod or seeing "iPod is disabled" on the screen? If so, you'll want to complete the steps specific to resolving this issue which are listed below. You can also find these steps outlined in more detail via the following link.
- "Make sure that you have a computer (Mac or PC)"
- "Turn off your iPod touch"
- "Put your iPod touch in recovery mode"
- "Restore your iPod touch"
If you forgot your iPod touch passcode
If you're having a different issue, please let us know in more detail about what you see on the screen. This will help guide us through our next steps.
have a great day!