Links in emails not working in ios16

In certain emails, there are links that are accessed by pushing a button. For example, to access football game tickets, you click view tickets. Nothing happens when I push the buttons, which never happened before ios16. Is there a fix for it?

Posted on Oct 1, 2022 11:56 AM

Top-ranking reply

bruno75

Community Specialist

Posted on Oct 3, 2022 8:35 AM

Hey there Emcdon9464,

We'd like to help rule out some possible causes, along with better understanding what's happening:

You mentioned this occurs when trying to press on a button for an email you received about football game tickets, but have you noticed this occurring in any other emails from different contacts?
You also mentioned having iOS 16 installed, but the latest version is iOS 16.0.2. You can verify this within Settings > General > About. Here's a link that'll show how to first back up, then Update your iPhone or iPad.
Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone

Cheers!

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Links in emails not working in ios16

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