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hello, the problem is this, I have an iphone 13 pro max, my phone came out of the factory for Kazakhstan, I'm in the UK now, I don't see the network here at all, how can I repair it?

iPhone 13 Pro Max, iOS 16

Posted on Oct 1, 2022 4:29 PM

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Answer 1

Top-ranking reply

Raicya

Level 10

208,995 points

Oct 2, 2022 4:03 AM in response to 013-13

It doesn't work in other countries.

The physical SIM card shows the phone is not allowed.

The iPhone has a country lock.

Check also -> How to unlock your iPhone for use with a different carrier

How to unlock your iPhone for use with a different carrier - Apple Support

Apple can't unlock your iPhone for use with a different carrier. Only your carrier can unlock your iPhone.

You need to contact your Carrier.

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Answer 2

Raicya

Level 10

208,995 points

Oct 2, 2022 1:24 AM in response to 013-13

See these Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)

Check also -> How to unlock your iPhone for use with a different carrier

How to unlock your iPhone for use with a different carrier - Apple Support

Apple can't unlock your iPhone for use with a different carrier. Only your carrier can unlock your iPhone.

You need to contact your Carrier.

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Answer 3

013-13 Author

Level 1

4 points

Oct 2, 2022 3:35 AM in response to Raicya

Sorry you didn't understand my question. The problem is this. This phone is made specifically for Kazakhstan. It doesn't work in other countries. The SIM card does not see. In the settings section, "it says sim card without restrictions ". The physical SIM card shows the phone is not allowed. I repeat once again, I am in England now.

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Answer 4

013-13 Author

Level 1

4 points

Oct 3, 2022 3:44 AM in response to Raicya

There is one acquaintance. He had the same problem . He works in Turkey . He says he went to the apple office, they did it for a hundred dollars. How do you understand this ?

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