App Store
Everytime I try to download something specific in the App Store it will say payment not completed, for instance I’ve tried to download the Amazon Alexa app and when it asked for my Face ID it said payment not completed.
iPhone 13 Pro Max
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If you can't download any app from App Store, make sure your shipping address, country is correct on your Apple Account. Also, make sure you have a valid payment method on your account.
Please see the article below.
Change, add, or remove Apple ID payment methods - Apple Support (CA)
Hope this helps.