Problem with bluetooth switch on

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Level 1

5 points

Problem with bluetooth switch on

Hi, I have a problem with the bluetooth module, I can't turn it on. I can't move to switch on and in settings when I click on bluetooth nothing happens. I tried in the command terminal with turning bluetooth off and on, I tried to reset the memory and nothing happens the same thing all the time. In general it doesn't find my com.apple.bluetooth.plist file I don't have it anywhere on the disk. I reinstalled the system and still nothing. Please help how to fix this.

Posted on Oct 2, 2022 3:04 AM

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Answer 1

Old Toad

Level 10

215,250 points

Oct 9, 2022 10:27 AM in response to lifer121

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will assure a good boot into Safe Mode.

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Answer 2

hcsitas

Level 6

13,964 points

Oct 9, 2022 6:40 AM in response to lifer121

It’s probably a failed module, best to get it checked out at the nearest Apple Store Apple Support

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Answer 3

lifer121 Author

Level 1

5 points

Oct 9, 2022 6:37 AM in response to lifer121

I find raport with bluetooth

-------------------------------------

Translated Report (Full Report Below)

-------------------------------------

Process: bluetoothd [178]

Path: /usr/sbin/bluetoothd

Identifier: bluetoothd

Version: ???

Code Type: X86-64 (Native)

Parent Process: launchd [1]

User ID: 0

Date/Time: 2022-10-04 13:13:18.0904 +0000

OS Version: macOS 12.6 (21G115)

Report Version: 12

Anonymous UUID: C6FC96EF-3B81-0BAD-25C4-DE0843684CEF

Time Awake Since Boot: 54 seconds

System Integrity Protection: enabled

Crashed Thread: 1 Dispatch queue: com.apple.bluetooth.root

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace LIBSYSTEM, Code 2 Application Triggered Fault

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x7ff813b5297a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x7ff813b52ce8 mach_msg + 56

2 CoreFoundation 0x7ff813c55540 __CFRunLoopServiceMachPort + 319

3 CoreFoundation 0x7ff813c53bd0 __CFRunLoopRun + 1276

4 CoreFoundation 0x7ff813c53014 CFRunLoopRunSpecific + 562

5 CoreFoundation 0x7ff813cda567 CFRunLoopRun + 40

6 bluetoothd 0x1022690c8 0x102250000 + 102600

7 dyld 0x10355452e start + 462

Thread 1 Crashed:: Dispatch queue: com.apple.bluetooth.root

0 libsystem_kernel.dylib 0x7ff813b75dba __abort_with_payload + 10

1 libsystem_kernel.dylib 0x7ff813b77877 abort_with_payload_wrapper_internal + 80

2 libsystem_kernel.dylib 0x7ff813b778a9 abort_with_payload + 9

3 bluetoothd 0x1022c50db 0x102250000 + 479451

4 bluetoothd 0x10230ec68 0x102250000 + 781416

5 bluetoothd 0x1022bdbd8 0x102250000 + 449496

6 bluetoothd 0x1025a663a 0x102250000 + 3499578

7 bluetoothd 0x1025a77d1 0x102250000 + 3504081

8 bluetoothd 0x102587085 0x102250000 + 3371141

9 bluetoothd 0x102586ca9 0x102250000 + 3370153

10 libdispatch.dylib 0x7ff8139d70cc _dispatch_call_block_and_release + 12

11 libdispatch.dylib 0x7ff8139d8317 _dispatch_client_callout + 8

12 libdispatch.dylib 0x7ff8139de317 _dispatch_lane_serial_drain + 672

13 libdispatch.dylib 0x7ff8139dee30 _dispatch_lane_invoke + 417

14 libdispatch.dylib 0x7ff8139e8eee _dispatch_workloop_worker_thread + 753

15 libsystem_pthread.dylib 0x7ff813b8bfd0 _pthread_wqthread + 326

16 libsystem_pthread.dylib 0x7ff813b8af57 start_wqthread + 15

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Answer 4

Old Toad

Level 10

215,250 points

Oct 9, 2022 10:28 AM in response to Old Toad

.

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Problem with bluetooth switch on

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