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My iPhone 11 is unresponsive can anyone help. I have tries all recommended solutions but I cannot appear to switch off the phone.
iPhone 11, iOS 15
Hi Bicestersylvia,
Welcome to the Apple Community.
If you haven't tried it, try a "forced" restart of your iPhone:
Force restart iPhone – Apple Support
or
try getting in touch with the iPhone Support Team:
The iPhone Support team have a "Get support" link at the bottom of their website (link below)
iPhone - Official Apple Support
or
See if you can speak with someone from Apple in your country or region:
Apple phone numbers around the world
:Contact Apple for support and service - Apple Support
All the best :-)
Hi Bicestersylvia,
Welcome to the Apple Community.
If you haven't tried it, try a "forced" restart of your iPhone:
Force restart iPhone – Apple Support
or
try getting in touch with the iPhone Support Team:
The iPhone Support team have a "Get support" link at the bottom of their website (link below)
iPhone - Official Apple Support
or
See if you can speak with someone from Apple in your country or region:
Apple phone numbers around the world
:Contact Apple for support and service - Apple Support
All the best :-)
My iPhone 11 has frozen, I have tried volume up volume down and trying to switch off but when asked to power down the phone does not respond
