You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

face id fails

My face id just quit working. I reset it and it seemed to take but when I opened my phone I still cannot use face id. I must use my pin


Posted on Oct 2, 2022 6:51 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2022 6:58 AM

If you're seeing the alert discussed in the article you came here from.. then follow those instructions

If your iOS is up to date and Face ID is still not working, then contact Apple or bring your device in for service

1 reply

face id fails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.