I did all of the above and I still can't find my bought ringtone on sound and haptics
I purchased two ringtones on I tunes and when I go to settings to use that ringtone I can't find it
iPhone 12, iOS 16
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I purchased two ringtones on I tunes and when I go to settings to use that ringtone I can't find it
iPhone 12, iOS 16
Hi Saira,
Welcome to the Apple Community.
Seems you may need to search for the ringtones, or redownload them, if need be.
or
Maybe you'll find they are iin the list of tones when you edit a contact in the Contacts app.
__________________________________________________________________________
Else: You might want to try browsing through Apple Support's articles (links below) for clues.
How to: Select ringtones and vibrations on iPhone – Apple Support
NB: See: "Redownload tones purchased with your Apple ID"
Change iPhone sounds and vibrations – Apple Support
More info:
Get ringtones, text tones, and alert tones in the iTunes Store on iPhone – Apple Support
How to: Redownload music - Apple Support
What to do: If there's an issue when you re-download apps, films or other content from Apple – Apple Support
All the best :-)
Hi Saira,
Welcome to the Apple Community.
Seems you may need to search for the ringtones, or redownload them, if need be.
or
Maybe you'll find they are iin the list of tones when you edit a contact in the Contacts app.
__________________________________________________________________________
Else: You might want to try browsing through Apple Support's articles (links below) for clues.
How to: Select ringtones and vibrations on iPhone – Apple Support
NB: See: "Redownload tones purchased with your Apple ID"
Change iPhone sounds and vibrations – Apple Support
More info:
Get ringtones, text tones, and alert tones in the iTunes Store on iPhone – Apple Support
How to: Redownload music - Apple Support
What to do: If there's an issue when you re-download apps, films or other content from Apple – Apple Support
All the best :-)
PS: If needed:
You may want to reach out to the iTunes Support Team
They may check the ringtones purchase actually went through ok,
and may be able to provide tips on how to have your new ringtones show as an option.
There's a "Get Support link at the bottom of their website
I did all of the above and I still can't find my bought ringtone on sound and haptics