My apple car play will open apps but it’s blank

My Apple CarPlay will open Spotify messages and Google maps but when it does open them it’s just a blank gray screen and I can’t actually use the app so I don’t understand what’s going on

iPhone 12 Pro, iOS 16

Posted on Oct 3, 2022 8:16 AM

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8 replies

Oct 4, 2022 6:22 PM in response to Simplys1

Simplys1,


Thanks for posting here in Apple Support Communities. Does this happen with any Apple apps that you open or is it only with third-party apps like the one's you mentioned? Are you running the latest iOS version on your iPhone? If not, you'll want to make sure that it's updated.


Please also take a look at the following article and let us know if it helps: If you need help with CarPlay


Regards.

Nov 28, 2022 6:50 AM in response to Simplys1

I'm having the same issue since updating my iPhone 13 Pro to iOS 16.1.1. About 1/3 of the time Google Maps shows a black screen, 1/3 of the time it shows the map, but doesn't move, and 1/3 of the time it works fine. If I open the Google Maps app on the phone it seems to work fine, but kind of defeats the purpose of CarPlay. It's time for Apple to own up to the glitch and get it fixed.


I've also seem people post about Waze doing the same thing as well as apps such as Spotify. Sounds like Apple is trying to force everyone to use their apps as opposed to the third party apps.

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My apple car play will open apps but it’s blank

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