Hi, spatial audio on my airpods pro (2021) stopped working after 3 months. If i go in to the settings and turn it on it shows that its on but as soon as any sound plays it changes back to regular audio. I've gotten my airpods replaced and the problem remains. I now have an iphone 14 pro and the same problem is still here. Mono audio has never been on and i've been in contact with apple support yet no solutions. Anyone with the same issue?
Hello AppleGaming_SwagEdition,
We can understand wanting to get spatial audio to work with the AirPods Pro that are linked to your iPhone 14. What app does this happen in? All apps? According to Apple, you need to play audiovisual content from a supported app. You can view all the requirements here: Listen with spatial audio for AirPods and Beats - Apple Support.
If you use Apple Music, you may need to delete the song and redownload it from the Apple Music catalog. You can find this information here: About Spatial Audio with Dolby Atmos in Apple Music - Apple Support. Just look under the Frequently asked questions section of this page.
How can I get a Dolby Atmos version of a song that I already downloaded to my library?.
To get a Dolby Atmos version of a song that you already downloaded from Apple Music, just delete the song and redownload it from the Apple Music catalog.
Make sure that you turn on "Download in Dolby Atmos" in Settings on your iPhone, iPad, Mac, or Android device. Here’s how:
- On your iPhone or iPad, go to Settings > Music, and turn on Download in Dolby Atmos.
- On your Mac, open the Apple Music app. In the menu bar, choose Music > Preferences. Click the General tab, then select Download in Dolby Atmos.
- On your Android device, open the Apple Music app. Tap the More button, tap Settings, then turn on Download Dolby Atmos.
We hope this information helps you out.
Kindest regards!
Spatial Audio not working
