Recently purchased a cellular Apple Watch series 7 and after a few week of wearing I'm noticing that my wrist is red and begin to burn and blister on the skin where the sensor part sits, no marks where the strap is in contact. Is this a known problem and any solutions?
Hello, this is not an Apple Watch issue. I do not own any Apple products, but came looking for "Apple Watch Wrist Burn" and landed here, because my Garmin watches have done the same thing three times. Replacement of the watch doesn't really help. Like other respondents here, the issue may not arise for a long time, or it may come back after a short while or a long while. Every sports watch with wrist sensors I have investigated has this same problem.
A dermatologist may not be able to tell you more than that you have contact dermatitis. There doesn't seem to be a solution, despite all the manufacturers being aware of the problem.
Advice from multiple sources says to scrupulously clean the sensors and get them completely dry before putting the watch back on (a completely dry) wrist. Don't use perfumed, scented soaps or moisturizers on the wrist. Don't leave the watch on if you are going to have a wet wrist (kind of difficult if you run and sweat...the idea is to remove the watch as soon as possible after a sweaty session).
The basic advice is to keep the back of the watch clean.... There are myriad articles online like this linked one suggesting what to do: https://gadgetsandwearables.com/2023/01/24/fitness-tracker-rash/
I hope this helps. This is a very frustrating problem for all wrist sensor wearers...you never know if you're going to have it happen to you.
I won't be back to reply to comments...as I said, I'm not an Appleite. Good luck/
I have Apple Series 3 and it did the same to me!!
Not true. I have SE and experiencing burning on wrist under sensors.crazy thing is I wore it 2 years without an issue and last 2 months constant round burn. Heals and the comes back.
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No resolution from Apple. They say this is not thier problem and I should go see a dermatologist to remedy my alergic reaction. I just gave up. My Dr said I could put a barrier cream on so the nickel does not irritate the skin. I am very disappointed with Apple.
I contacted Apple support and demanded to speak to a supervisor. I was directed to a very nice support person named John. He spent about 20 minutes getting details about the burn I developed a few weeks after purchasing my Apple Watch 9. He was very familiar with the problem, and said he would send my information (as well as multiple photos he had me take of my burn) to Apple engineers. He also sent me several articles on cleaning the watch, etc. He made one very good suggestion-to power down the watch and then wear it on my other wrist. That would rule out the sensors being the cause of the burn. So I powered off the watch and wore it overnight. When I woke up, I discovered that the skin on the circular area under the watch face was moist, which is exactly what happened on my other wrist before the area got inflamed. So to me, that proves that it’s the nickel on the bottom of the watch face that is causing these burns, not the sensors. I should add that I have worn regular wristwatches for decades, and have never experienced a burn. I hope everyone on this thread calls Apple support and reports their burns to a supervisor so hopefully Apple will be motivated to fix this problem.
Apple Watch Sensor burns
