Issue with accessing and restoring my phone after a routine screen change

I changed my iphone screen and the phone stopped accepting the password. I've downloaded the latest version of iTunes and tried to do recovery and the phone does not respond. It gives me on itunes after an hour of running that i need to enable access to my locked phone which does not make sense.

iPhone 4s, iOS 9

Posted on Oct 4, 2022 5:46 AM

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1 reply

kb1951

Level 10

126,083 points

Oct 4, 2022 5:51 AM in response to iphoneUser4sAAA

Take it back to where you had the screen changed for them to troubleshoot this problem.

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Issue with accessing and restoring my phone after a routine screen change

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