I can’t make my HDMI adapter work with my tv. Any ideas?

I can’t make my HDMI adapter work with my tv. Any ideas?

BRAVIA4KVH2,

Posted on Oct 4, 2022 6:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2022 11:20 AM

Hi DebyD,


Thanks for coming to Apple Support Communities for help today.


We can direct you to and article with steps that may provide a solution to your issue. Please see: About Apple Digital AV Adapters for iPhone, iPad, and iPod touch


"Find out what to do when you have the following issues.


If you see video but can't hear audio


Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.


If an app doesn't display video or play audio


The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.


If an alert says that an HDCP-compatible device is required


Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.


If you need help with other issues


  1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
  2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
  3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
  4. Make sure that you have the latest version of iOS."


You may also want to isolate the issue a little further by testing it on another television. If it works, then it's most certainly a compatibility issue with this television.


Have a fantastic day!


1 reply
Question marked as Top-ranking reply

Oct 6, 2022 11:20 AM in response to DebyD

Hi DebyD,


Thanks for coming to Apple Support Communities for help today.


We can direct you to and article with steps that may provide a solution to your issue. Please see: About Apple Digital AV Adapters for iPhone, iPad, and iPod touch


"Find out what to do when you have the following issues.


If you see video but can't hear audio


Make sure that you're using a Digital AV adapter (which has an HDMI port). If you're using a VGA adapter, it doesn't carry audio signals. To hear audio with a VGA adapter, you need to connect to the headset jack on your TV, monitor, projector, or stereo.


If an app doesn't display video or play audio


The app might not be compatible with your adapter. Check compatibility on the app's info page in the App Store or contact the developer.


If an alert says that an HDCP-compatible device is required


Your content might not be compatible with your adapter. Movies, TV shows, and certain streaming video apps require High-Bandwidth Digital Content Protection (HDCP). If you try to play these movies, shows, and streaming videos using a non-HDCP digital connection—like the Apple VGA Adapter—an alert will ask for an HDCP-compatible device.


If you need help with other issues


  1. Disconnect and reconnect your adapter from your iPhone, iPad, or iPod touch and from your TV, monitor, or projector.
  2. Make sure that your VGA or HDMI cable works, since the issue could be with the cable.
  3. Remove any VGA or HDMI extension cables or converters. Accessories that convert a VGA or HDMI signals to different video formats (DVI, Composite, Component) aren't compatible.
  4. Make sure that you have the latest version of iOS."


You may also want to isolate the issue a little further by testing it on another television. If it works, then it's most certainly a compatibility issue with this television.


Have a fantastic day!


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I can’t make my HDMI adapter work with my tv. Any ideas?

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