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Apple replacement products

Hey,

My new macbook is still in the 14-day replacement period. What product I will receive in replacement? a brand new or a refurbished product?

Thank you!

MacBook Pro Apple Silicon

Posted on Oct 4, 2022 9:23 PM

Top-ranking reply

Pradumnasaraf Author

Level 1

4 points

Posted on Oct 4, 2022 10:56 PM

Hey, thanks for the answer

Q - Do you mean in the store they will replace it with a brand new one?

Q - Also, to confirm if it's refurbished, I guess it will come in a refurbished box? Or do they send in a box that exactly looks like a brand new one, but the machine is refurbished?

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3 replies

Top-ranking reply

Pradumnasaraf Author

Level 1

4 points

Oct 4, 2022 10:56 PM in response to tjk

Hey, thanks for the answer

Q - Do you mean in the store they will replace it with a brand new one?

Q - Also, to confirm if it's refurbished, I guess it will come in a refurbished box? Or do they send in a box that exactly looks like a brand new one, but the machine is refurbished?

tjk

Level 9

51,148 points

Oct 4, 2022 9:46 PM in response to Pradumnasaraf

Hi,

If you bring it back to a store, you'll know for sure on the spot. If you send it back for a replacement, I don't know. But the way to know for sure if you're doing it online is to return the one you have for a refund, then buy a new one.

tjk

Level 9

51,148 points

Oct 4, 2022 11:08 PM in response to Pradumnasaraf

Q1: I don't know, I'm just saying they'll tell you on the spot so you'll know.

Q2: I don't know how they do it now, but it used to be in a different/unsealed box if it was repaired/refurbished.

Apple replacement products