You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment Verification Stuck in a Loop

I preordered the Apple iPhone 14 Pro Max back in September and since then, I have had a new card. The payment was obviously declined this morning and when I have gone to pay the full amount with my new card, I am stuck in a Payment Verification Loop. I have watched the loading circle for around 30 minutes and nothing has changed. I first tried on my phone and now on my PC. I have not had any payment approval requests from my bank either.


Please help as I really need this payment to go through ASAP


Below is all I am seeing



EDIT


I have since been able to approve the transaction twice but cannot fully pay for the phone as apple refused to connect to the next section as shown below


Posted on Oct 5, 2022 6:05 AM

Reply

Similar questions

1 reply

Payment Verification Stuck in a Loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.