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Apple Mail is not receiving email when using my Microsoft Exchange account.

I am able to send and receive when using the web portal. I am able to setup my exchange account using a different Apple computer. It is not working on my Apple Mac Studio. I am running the latest version of Monterey.

Mac Studio, macOS 12.6

Posted on Oct 5, 2022 2:59 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2022 5:54 AM

The easiest way to fix an inability to send or receive email messages is to remove the affected email account(s), and add them again.


First remove: Remove email accounts in Mail on Mac - Apple Support

Then add: Add email accounts in Mail on Mac - Apple Support


Be sure to heed the Important note in the first document.

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Question marked as Top-ranking reply

Oct 6, 2022 5:54 AM in response to JeffHillhouse

The easiest way to fix an inability to send or receive email messages is to remove the affected email account(s), and add them again.


First remove: Remove email accounts in Mail on Mac - Apple Support

Then add: Add email accounts in Mail on Mac - Apple Support


Be sure to heed the Important note in the first document.

Apple Mail is not receiving email when using my Microsoft Exchange account.

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