Safari pop-up preferences missing - Monterey

Hi Godfrey Raftesath1,

Thank you again for trying those steps. Safari version 16.0 is correct. When we reinstall the macOS, that reinstalls everything with the macOS, which includes Safari.

How about Safari extensions?

1. Safari
2. Preferences
3. Extensions

Do you have any extensions installed? If so, let's turn them off, by deselecting its checkbox,

and see if that resolves this missing Pop-up Windows option.

How to install Safari extensions on your Mac - Apple Support

If the option is now there in System Preferences, and there was only one Safari Extension, you can just uninstall it. If more than one, turn then back on one at a time, to see which one is causing the issue.

Take care!

Hey Godfrey Raftesath1,

What type of pop-up are you referring to? We checked Safari Preferences > Websites tab as well and it looks just like your screenshot. We want to confirm what's missing to make sure that we're on the same page.

To learn more about Websites preferences in Safari on Mac, check out this user guide here: Change Websites preferences in Safari on Mac

We'll be looking forward to your response.

Cheers!

Godfrey Raftesath1, To ensure we're on the same page, do you want to allow pop-ups on websites?

If so, we recommend the steps in the link below in the section titled "Allow or block pop-ups on all websites"

1) In the Safari app  on your Mac, choose Safari > Preferences, then click Websites.

2) Click Pop-up Windows on the left.

If you don’t see Pop-up Windows, make sure you scroll to the bottom of the list.

3) If Siri Suggestions isn’t listed, you can turn it on.

If you don’t see Configured Websites, either you haven’t set pop-up blocking preferences for any sites yet or you’ve cleared the list.

4) Click the “When visiting other websites” pop-up menu, then choose one of the following:

*Allow: Pop-ups for the websites appear.

*Block and Notify: Pop-ups for the website don’t appear, but when you visit a website with blocked pop-ups, you can choose to show them.

*Block: Pop-ups for the websites don’t appear.

If you block pop-ups on a website but you continue to see them, you might have unwanted software on your Mac. See the Apple Support article About pop-up ads and windows in Safari.

Note: Blocking pop-ups might also block some content you want to see.

Post back if you are still having problems after working through the steps in the link above.

Thanks for using the Apple Support Communities.

Cheers!

Hey Godfrey Raftesath1,

Let's test to see if the option appears in safe mode by completing the steps below that are also listed here: How to use safe mode on your Mac - Apple Support

How to use safe mode

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

1. Shut down your Mac.

2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.

3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”

4. Log in to your Mac. You might be asked to log in again.

Intel processor

1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.

2. Release the key when you see the login window, then log in to your Mac. 

3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.

If the issue still occurs in safe mode, then please setup a new admin user account and test for the issue there by completing the steps listed here: Set up users, guests, and groups on Mac - Apple Support that are also listed below.

Add a user

1. On your Mac, choose Apple menu  > System Preferences, then click Users & Groups .

If the lock at the bottom left is locked , click it to unlock the preference pane.

2. Click the Add button  below the list of users.

3. Click the New Account pop-up menu, then choose a type of user.

• Administrator: An administrator can add and manage other users, install apps, and change settings. The new user you create when you first set up your Mac is an administrator. Your Mac can have multiple administrators. You can create new ones, and convert standard users to administrators. Don’t set up automatic login for an administrator. If you do, someone could simply restart your Mac and gain access with administrator privileges. To keep your Mac secure, don’t share administrator names and passwords.

• Standard: Standard users are set up by an administrator. Standard users can install apps and change their own settings, but can’t add other users or change other users’ settings.

• Sharing Only: Sharing-only users can access shared files remotely, but can’t log in to or change settings on the computer. To give the user permission to access your shared files or screen, you may need to change settings in the File Sharing, Screen Sharing, or Remote Management pane of Sharing preferences. See Set up file sharing and Share the screen of another Mac.

For more information about the options for each type of user, click the Help button in the lower-left corner of the dialog.

4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.

5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.

6. Click Create User.

7. Depending on the type of user you create, you can also do any of the following:

• For an administrator, select “Allow user to administer this computer.”

• For an administrator, select “Allow user to reset a password using Apple ID.”

• Use Sharing preferences to specify whether the user can share your files and share your screen.

Best regards

Hey there, Godfrey!

You can try reinstalling macOS using the steps here: How to reinstall macOS - Apple Support

You can also just switch over to the new user account since it's working correctly. It may be an app or modification that caused this issue.

Regards.

Understood, Godfrey Raftesath1. At this point, you'll want to follow the guide we previously shared to reinstall macOS. This will install a fresh copy of Safari as well.

Have a good one!

Thanks for letting us know Godfrey Raftesath1,

At this point, we recommend reaching out to Apple directly to resolve the issue here:Get Support

Cheers!