You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My screen all of a sudden is frozen to a yellow flickering screen. Have restarted the phone multiple times, however it doesn't stop flickering in yellow. It is an iPhone 13 Pro max, purchased 10 months ago, never dropped it.

My screen all of a sudden is frozen to a yellow flickering screen. Have restarted the phone multiple times, however it doesn't stop flickering in yellow. It is an iPhone 13 Pro max, purchased 10 months ago, never dropped it. Please help

iPhone 13 Pro Max, iOS 15

Posted on Oct 7, 2022 1:31 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2022 1:33 AM

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple

1 reply
Question marked as Top-ranking reply

Oct 7, 2022 1:33 AM in response to jabinsss

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple

My screen all of a sudden is frozen to a yellow flickering screen. Have restarted the phone multiple times, however it doesn't stop flickering in yellow. It is an iPhone 13 Pro max, purchased 10 months ago, never dropped it.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.