Lockdown mode notifications

Question

Lockdown mode notifications

While I’m lockdown mode , I get a notification with someone else’s Apple ID is trying to access a home. What exactly is set up that they want to access on my phone with a home?

Posted on Oct 7, 2022 12:21 PM

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Answer 1

green500

Community Specialist

Oct 8, 2022 5:13 PM in response to Kudos2realestate

Hello Kudos2realestate,

Welcome to Apple Support Communities.

Do you recognize the Apple ID that shows? Based upon the information provided, it sounds like Lockdown Mode prevented access to your Home app.

Here’s additional information about Lockdown Mode: About Lockdown Mode - Apple Support

Let us know if you have further questions.

Take care.

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Answer 2

Eric_G1

Community Specialist

Oct 11, 2022 1:26 PM in response to Kudos2realestate

Kudos2realestate,

If an Apple ID is invited to share the Home app this may not let the user access the data on the iPhone or other device being used, but can let them control accessories that are set up in Home app, depending on permissions.

This page helps to go over sharing of the home: Share control of your home - Apple Support

If you want to confirm which devices your Apple ID is signed into, this page can help: Check your Apple ID device list to see where you're signed in - Apple Support

Lastly, this user guide helps to cover many different options and features related to security/personal safety: Personal Safety User Guide

for Apple devices

Cheers.

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Answer 3

Oct 11, 2022 12:39 PM in response to green500

I do recognize the Apple ID it’s another person in my home who claims they don’t even have the home app on their phone and have never set it up though. I’ve had suspicions that there are devices that I’m unaware of. That’s the whole reason why I put my phone in lockdown mode to begin with, so does that notification mean that they do indeed have the home app set up and they’re trying to access my phone because for whatever reason why would my phone be blocking access from his Apple ID on his phone and his home app unless he’s trying to access my phone correct?

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Answer 4

Oct 27, 2022 2:41 AM in response to Kudos2realestate

I have the same problem. I talked to apple support and they wanted to have remote access to my phone to see what is happening. Like I would give someone remote access to my phone who does not even understand the problem. Glad to see someone else has this problem Apple needs to fix this bug because it’s been months since I reported it to them.

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Lockdown mode notifications

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