You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No phone no email associated with my old phone how can’i unlock it?

I had a iPhone I didn’t use for long time, locked but I don’t have the email or the phone # I used to set my old iPhone 8

Posted on Oct 7, 2022 6:59 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2022 12:07 PM

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

1 reply
Question marked as Top-ranking reply

Oct 8, 2022 12:07 PM in response to hafsa237

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

No phone no email associated with my old phone how can’i unlock it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.