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Siri seems to not be able to connect to internet. All other apps work. Siri responds “something has gone wrong”. I have tried turning Siri off and on and resetting network

Siri responds “something went wrong”. All other apps are working fine. Already tried phone reset, turning Siri off and on and resetting network. Please help

iPhone 11, iOS 16

Posted on Oct 8, 2022 2:11 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2022 8:11 AM

Hi Joeneumann1965, We appreciate you reaching out to us. We understand that Siri is responding with “Something went wrong” like it does not have access to the internet.


We’d like to gather additional details that may help us be in a better position to assist you. Are you experiencing this issue on both cellular data and Wi-Fi?

Are you experiencing this issue on every command?


We recommend that you check for a software update.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If you answer yes to both our questions and your device is up to date, we recommend that you reach out to us here so we can take a closer look into the issue: Get Support



Take care!

3 replies
Question marked as Top-ranking reply

Oct 10, 2022 8:11 AM in response to Joeneumann1965

Hi Joeneumann1965, We appreciate you reaching out to us. We understand that Siri is responding with “Something went wrong” like it does not have access to the internet.


We’d like to gather additional details that may help us be in a better position to assist you. Are you experiencing this issue on both cellular data and Wi-Fi?

Are you experiencing this issue on every command?


We recommend that you check for a software update.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If you answer yes to both our questions and your device is up to date, we recommend that you reach out to us here so we can take a closer look into the issue: Get Support



Take care!

Siri seems to not be able to connect to internet. All other apps work. Siri responds “something has gone wrong”. I have tried turning Siri off and on and resetting network

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