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abayomi82 Author

Level 1

4 points

Face ID

My Face ID does not work anymore

Posted on Oct 8, 2022 5:24 PM

Top-ranking reply

Nicholas_B2

Community Specialist

Posted on Oct 10, 2022 10:12 AM

Hi abayomi82,

The steps in this article may help if Face ID isn't working as expected: If Face ID isn't working on your iPhone or iPad Pro

Suggestions from the article:

Check for updates
Check your Face ID settings
Check that nothing is covering the TrueDepth camera
Make sure that your face isn't blocked
Make sure that you're facing the TrueDepth camera
Restart your device
Add an alternate appearance
Reset Face ID

If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.

Best regards.

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Face ID

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