Face ID
My Face ID does not work anymore
Apple Event: May 7th at 7 am PT
My Face ID does not work anymore
Hi abayomi82,
The steps in this article may help if Face ID isn't working as expected: If Face ID isn't working on your iPhone or iPad Pro
Suggestions from the article:
If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support, or by calling the most applicable phone number from this list: Contact Apple for support and service.
Best regards.
Face ID