AOL app password GENERATOR no longer working - 10-9-2022 and earlier

After 1 month of torture, the AOL App Generator stared working yesterday. I'm signed up for a Microsoft Community that was following this problem. A guy said his started working so I jumped on AOL and a miracle happened, it worked.

We out here in the cold can only speculate as to why this is happening. I spoke to a Microsoft help center person last night. He's been dealing with this issue for months as you can well imagine. He said that Microsoft Developers were in talks with Apollo as this was fast becoming a big issue for the support desk. He said they started working, hit and miss, about a week ago. So we'll see if this fix stays. I rather doubt it. I'm thinking of ways to protect my app passwords and might generate a few more (and print them out) to use on future PCs.

Bottom line, each day check your AOL or Yahoo account and see if the app password generator is working. One day, you might find, it does.

What is not working ?

This is how I set mine up and it works fantastic !

Hope its that simple for you if this is what you are trying to accomplish

1. Create an outlook address thru Microsoft
2. Set this up in outlook
3. Forward your aol address to the outlook address !

Thought it might have been about the time of day. I tried last night around midnight but it just worked for me again (using Firefox on a PC). Maybe it's an artifact of how you're accessing the website? No idea.

Here's what I think. Apollo Global Management purchased Yahoo and AOL (Verizon) Sept 2021. By May 2022 people started complaining that they couldn't generate AOL app passwords. It is my guess that Apollo wants to make a profit from their email users by pushing users to their web server (in other words, make you go to Yahoo or AOL) to access email. That way, you'll have to look at the ads. And that way, they make money. Otherwise, there is no profit in maintaining the Yahoo/Verizon emails.

Here's a write up from the ATT / Yahoo perspective. https://tinyurl.com/yc5p55a7 Same thing happened to Yahoo users. Now it's us Verizon users who not get emails forwarded to their ISP provider (and thus into Outlook or Thunderbird).

It is just so very painful so have to change your email after 25 years. Mine was clean and simply.

J

I have had the same response and cannot access my main AOL account unless from the APP or browser neither of which are user friendly when trying to use with other integrated apps.

I find it unbelievable that they introduce a "security change" without testing the affect it will have on other programs. We already have 2 step verification as well as the app password generation which worked fine until this change and i agree with the comments made above that their response was no ETA for a fix and no advice on a workaround.

Likewise, it started working for me last night also. I guess somebody decided to carve out some issue-fixing time and money over the weekend.

First world problem but it's going to take me a while rediscovering trust over this issue which is disappointing. It pooched an email address I've been using since the mid-90s. Most of the senders using it have been redirected over the past month to another address where they still seem to have a grasp of what's critical and what's trivial.

It is just ridiculous that users throughout the world are having this issue and even more unacceptable that AOL are doing nothing about it!! It will be a pain to migrate my emails but if this doesn't work soon, I will and close completely all relations with AOL. Is that what they want? Not much advertising revenue then

Agree 100%. The "Helpful" button is greyed out here but that observation is definitely helpful.

Keeping the scream going through Twitter might help, while tagging @aolmail & @aolsupporthelp. To be fair, they'll just tell you to DM them where they'll then probably ask you for money so they can tell you pretty much what we've covered here and that there's no ETA for the fix.

(I'm jenicol who was lucky enough to get an AOL app password generated last night after a month of frustration). I thought I'd try it again this AM on a different PC and it is generating app passwords too. I am not a tech wizard, but this leads me to believe that the ability to generate is tied to them "releasing" your email address somehow. FWIW, I was using Chrome. Didn't clear any cookies / browser.

Yeah, still not working for me. I've complained a few times directly on social media to AOL with very little response other than to use the web or app...which I don't want to use. Way to lose customers!

Well, for the folks who jumped on and got their app passwords on the 2nd, great. It's back to not working. It's Nov 4th now. All it does is pop up a message that says "Sorry, this feature is not available right now!" Wonder how many weeks/months it will be before we get another one-day window to use it.