I got a Macbook Pro from one of my friend ...it didn't work well then I installed Mac os X , now it's stuck in apple site...even I can't sign in iTunes... please I need your support.
argent support
[Edited by Moderator]
MacBook Pro 15″, OS X 10.11
Thanks for the update.
Please do not reinstall OS X (yet)! Due to the age of the Mac, there may be issues reinstalling using the internet!
Using this Apple Support article as a guide, About System Information on your Mac - Apple Support, please let us know what year your Mac is.
Also, I believe you should use DriveDx to evaluate the health of the internal hard disk. This could be vital in deciding what the next course of action is. Run DriveDx, then upload the reports here:
How to use DriveDx - Apple Community
Jack
Macbook Pro issues
