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Level 1

4 points

App Store & In-app Purchases not working on iPad

I’ve been encountering a “can’t connect to app store” error everytime I open App Store. I also can’t make in-game purchases through my iPad even if my iCloud and payment details are up to date. These issues are only with my iPad (iPadOS 15.7) — when I do the same things on my iPhone (iOS 16.0.2) everything works well. I’ve also tried different tips online such as signing out and back again, reinstalling the app, enabling in-app purchases, etc. but to no avail. Hope someone can help. Thanks.

iPad Air, iPadOS 15

Posted on Oct 10, 2022 12:47 AM

Best reply

Raicya

Level 10

208,563 points

Posted on Oct 11, 2022 3:12 AM

These issues are only with my iPad (iPadOS 15.7)

Try this -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

Click here for more support and assistance.

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App Store & In-app Purchases not working on iPad

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