You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have an Apple Watch that was given to me but it has an activation lock and I don’t know who the original owner is. Is there anyway I can disable the activation lock?

How do I disable an activation lock when I don’t know the original owner

Posted on Oct 10, 2022 9:17 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2022 9:19 AM

The person that you bought/got this watch from needs to follow all the steps on this page;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

Neither the users on this forum or Apple can help you,only the original owner can help you.

1 reply
Question marked as Top-ranking reply

Oct 10, 2022 9:19 AM in response to JakJak2

The person that you bought/got this watch from needs to follow all the steps on this page;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and mark it down as a bad experience.

Neither the users on this forum or Apple can help you,only the original owner can help you.

I have an Apple Watch that was given to me but it has an activation lock and I don’t know who the original owner is. Is there anyway I can disable the activation lock?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.