Lighting to HDMI Adapter not working with iPhone XS Max and iOS 16.0.2

Question

Lighting to HDMI Adapter not working with iPhone XS Max and iOS 16.0.2

I upgraded my iPhone XS Max to iOS 16.0.2 and my Lightning to HDMI Adapters are no longer functioning properly. Every adapter either displays a picture without sound, lags horribly without any sound whatsoever, or it gives me sound without picture. I have attempted to override/fix the issues by restarting my phone, installing and reinstalling my video apps, offload and reinstalling all video apps, and checked all my accounts for each as well as all the video and audio settings for each, all without any successful resolution. I’ve tried a total of 6 Lightning to HDMI Adapters and all provided the same results. At $50/adapter it is quite frustrating to know Apple technology on an Apple device does not work nor has a work around/fix AND these issues remain acknowledged by Apple.

iPhone XS Max

Posted on Oct 10, 2022 10:06 AM

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Answer 1

Top-ranking reply

bruno75

Community Specialist

Oct 11, 2022 2:01 PM in response to WonGR8ChefsWife

Hey there WonGR8ChefsWife,

We have a few things to try for getting your iPhone working as before with those adapters:

You mentioned having iOS 16.0.2, but the latest version is iOS 16.0.3. Here's a link that'll show how to first back up, then Update your iPhone or iPad.
While you mentioned also deleting/downloading video apps, we still also recommend making sure that all apps are up to date: How to manually update apps on your Apple device
If the issue remains, we also recommend backing up your iPhone, then resetting all settings. This will reset the settings, but will not delete any content saved to your iPhone. This can be done by going to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
If the issue remains after trying the steps above, we recommend letting Apple Support know what's been tried, and they'll be in the best position to assist further: Get Support

Cheers.

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Answer 2

Nov 23, 2022 3:56 PM in response to WonGR8ChefsWife

I have a 12, 13 Pro Max and 14 Pro Max. All of them have the exact same issue. I couldn’t even play an Apple TV+ show.

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Answer 3

Oct 16, 2022 6:13 PM in response to bruno75

Also having the same issue. There is a firmware update that briefly flashes m. Only streaming that works at the moment is Crunchyroll and Netflix. HBO can work after many attempts, restarts, unplugs, and plug ins. Prime no audio and lags. Hulu no audio. Whatever was done in 16 has broken it for most streaming apps. Would be nice if they fixed it. I have updated to the latest software patch too. It had no affect and all my apps are up to date.

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Answer 4

Nov 5, 2022 12:36 PM in response to WonGR8ChefsWife

Well, bruno75, here we are in November and guess what? SAME ISSUES! I‘M

even completely updated to iOS 16.1 with ZERO changes in using the lightning connector. Stalling/hiccuping with zero sound. C’mon Apple!!! You designed, built, and sell this adapter cord. What the heck? You can’t allow users to utilize your $50 accessories now? I live in a rural, remote area where using this connector is the only viable option. PLEASE GET THIS CORRECTED IN AN UPDATE ASAP.

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Answer 5

Nov 25, 2022 9:27 AM in response to Irate_Specialist

I have the same issues. I took a day off of work to drive an hour and half one way to the nearest Apple Store and left without a solution. I’ve had an iPhone since 2009, but this is my last one. I will no longer support apple by purchasing their products.

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Answer 6

Dec 3, 2022 12:26 PM in response to GrimmlingGiratina

Same issue, I have 16.1.2 software can not stream from prime video. I travel for work and have to hook up to different televisions all the time. Now I can’t watch the stuff on my phone which is why I have an expensive smart phone. Apple gets more disappointing every year….

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Answer 7

Jan 2, 2023 7:47 AM in response to WonGR8ChefsWife

YouTube videos work ok and I have both picture and sound when using the Lightning AV Adaptor. But I'm thinking about getting YouTube TV and I'm not going to bother if some of you tell me that I will have the same issue (no sound) as with Hulu, Netflix, Amazon Prime. I have the iOS 16.2 update. Any thoughts?

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Answer 8

Oct 16, 2022 7:37 PM in response to bruno75

Latest iOS update was installed upon its release. All apps are up to date. Still having same issues. The only app that works l - and only part of the time, mind you - is my Beachbody On Demand.

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