CarPlay Black Screen with ios 16 update

Hi - since upgrading an iphone 12 max to ios 16 I have been getting a black screen when plugging in and selecting carplay. The carplay icon appears on the infotainment unit but when it is selected it goes black and there's nothing thru the system. I downgraded to ios15 again and it worked for a while but then randomly got the black screen again - upgraded to 16.0.2 and same.


I've deleted all the profiles in carplay, checked siri, checked usb connection is active but nothing seems to work.


Any ideas?

iPhone 12 Pro Max

Posted on Oct 11, 2022 7:57 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2022 2:34 AM

Since I updated my phone, I discovered that car play does NOT connect when I’m connected to a VPN server. this worked for me and I think it should work for more people:




1.) unplug my phone from the car

2.) disconnect VPN

3.) connect phone to car (i.e. USB/C-cable)

4.) VOILA


50 replies

Oct 18, 2022 10:41 AM in response to blueuk808

Not sure if this helps, but I have a Corvette with Carplay that's added as custom firmware to their infotainment unit that doesn't come with Carplay as standard.


I ended up both erasing all content and settings on the iphone and also deleting all personalised settings on the infotainment unit. This got Carplay working again. I think in my case it was removing the personalised settings on the car rather than the erasing all content and settings.


This seemed to be the case while upgrading to 16.0.3 a few days ago. But also today, I had my battery changed and Carplay went black screen while already on 16.0.3. I did the reset on both the car and the phone and it came back.


There's a setting on the corvette called remove personalised radio settings or something like that. It then tells you to switch off the car engine and keep the door open for a minute to reset it - that seems to be the trick - the full infotainment reset.


Anyway - hope some of this helps

Oct 12, 2022 11:47 AM in response to blueuk808

Hi blueuk808,


If CarPlay is not working as expected, you can follow the additional troubleshooting steps in If you need help with CarPlay:



"Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:


  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3. Restart your iPhone and your car. 

4. Make sure that Siri is on.

5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.


If you still have issues connecting to CarPlay, contact Apple Support."



Take care.

Jul 5, 2023 11:49 AM in response to genseric

Thank you genseric , this definitely worked for me after trying everything else , like reset , vpn, ( do make sure siri is enabled- but it tells you this anyway) which didn't work.

screen is back to normal . I m on the latest IOS 16.5.1


on iphone- settings / google maps / enable location and mobile data /leave everything else unclicked.

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CarPlay Black Screen with ios 16 update

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