CarPlay Black Screen with ios 16 update

Hi - since upgrading an iphone 12 max to ios 16 I have been getting a black screen when plugging in and selecting carplay. The carplay icon appears on the infotainment unit but when it is selected it goes black and there's nothing thru the system. I downgraded to ios15 again and it worked for a while but then randomly got the black screen again - upgraded to 16.0.2 and same.

I've deleted all the profiles in carplay, checked siri, checked usb connection is active but nothing seems to work.

Any ideas?

iPhone 12 Pro Max

Posted on Oct 11, 2022 7:57 AM

Best reply

Vero_F1

Community Specialist

Posted on Oct 12, 2022 11:47 AM

Hi blueuk808,

If CarPlay is not working as expected, you can follow the additional troubleshooting steps in If you need help with CarPlay:

"Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:

Check your connection to your CarPlay stereo:

If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.

3. Restart your iPhone and your car.

4. Make sure that Siri is on.

5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.

6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support."

Take care.

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Similar questions

50 replies

BobRav4

Level 1

8 points

Apr 15, 2023 1:27 PM in response to blueuk808

I can make the black screen disappear by opening the Audacy app on my phone then selecting the station I want to listen to. It’s a extra step I don’t want to do but it works. Audacy then works fine until I turn the car off. The next time I want to use Audacy I get the black screen on CarPlay and I have to go through the process again.

May 30, 2023 6:54 PM in response to blueuk808

My CarPlay display went to black screen while I was trying to screen mirror my phone. I tried updating my phone and then restarted it, CarPlay screen came back on. It can be I either had to update my phone or restart the phone for it to go back to normal. Either way, I’m just glad I got my CarPlay display back on the screen. Hope this helps.

JJmeg

Level 1

8 points

Jul 5, 2023 11:49 AM in response to genseric

Thank you genseric , this definitely worked for me after trying everything else , like reset , vpn, ( do make sure siri is enabled- but it tells you this anyway) which didn't work.

screen is back to normal . I m on the latest IOS 16.5.1

on iphone- settings / google maps / enable location and mobile data /leave everything else unclicked.

Hexrx

Level 1

8 points

Jul 8, 2023 10:55 AM in response to blueuk808

I literally just bought a new iPhone Pro Max 14 and CarPlay was working fine. All of the sudden it just started making my car screen go black and I have to pull over and restart my car or reset my phone. I had to by a second phone which is an Android phone because of the poor reliability of the iPhone CarPlay. This is not good for my work as I need navigation and hands free texting. Also borderline dangerous. Losing faith!!!

Jul 9, 2023 5:43 AM in response to blueuk808

Me too. I was even about to make an appointment to take my vehicle to the dealership to get this stuff fixed since nothing would show up but a blank black screen whenever I selected CarPlay. And then I got the idea to completely power off my phone and completely restart it. And now CarPlay works great! All the other methods online did not work for me except this. So try it! Hope it works for you

Sep 27, 2023 10:03 AM in response to blueuk808

Go to settings<Screen Time<Content & Privacy Restrictions and make sure that is turned on and that Carplay is an approved app. Mine got turned off I'm assuming with the update and as soon as I turned it on it worked.