You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My screen is black -- It appears that my phone works in that a can hear and see calls come in or texts, bu I do't know who to pick up these calls b/c I can't see anything on my screen.

how do I restore my phone once its gone black? (iphone 12)

iPhone 12, iOS 15

Posted on Oct 11, 2022 9:30 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2022 10:17 AM

Nissansentra1 wrote:

how do I restore my phone once its gone black? (iphone 12)

Follow steps here If your iPhone won't turn on or is frozen - Apple Support

1 reply

My screen is black -- It appears that my phone works in that a can hear and see calls come in or texts, bu I do't know who to pick up these calls b/c I can't see anything on my screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.