Apple Intelligence is now available on iPhone, iPad, and Mac!

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hunkins97 Author

Level 1

4 points

I’m having problems with my mac

My Mac has a padlock on screen

Posted on Oct 11, 2022 11:15 AM

Top-ranking reply

Samuel-F

Level 3

844 points

Posted on Oct 11, 2022 11:29 AM

Hello 🤗

If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue.

Source : If your Mac doesn't start up all the way - Apple Support (CA)

if this is not the padlock on your screen or you have oders problems or questions, come back to us or contact Apple Support

View in context

I’m having problems with my mac

Similar questions