Watch update stuck in preparing phase

I have apple watch 3 series i have two mobil IOS 15.7 and ios 16.01 unable to connect the watch . Need to download the update to open it for pairing . If i cancel the update i can not do the pairing ! Now it is hanging last two days in preparing mode ! And earlier two days to download it !!!

Apple Watch

Posted on Oct 11, 2022 1:35 PM

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11 replies

Oct 12, 2022 3:36 PM in response to sawsan627

Hello sawsan627,


Thank you for reaching out to Apple Support Communities.


Have you restarted your Apple Watch and iPhone since you first noticed this? Even though it is a simple step it may help:


"Restart Apple Watch

  • Turn off your Apple Watch: Press and hold the side button until the sliders appear, tap the Power Button, then drag the Power Off slider to the right.
  • Turn on your Apple Watch: Hold down the side button until the Apple logo appears.

Note: You can’t restart your Apple Watch while it’s charging."


More details can be found here: Restart Apple Watch


If the issue persists, can you provide a few more details? Are you currently connected to Wi-Fi? Is your Apple Watch on the charger? Also, which iPhones are you attempting to pair your Apple Watch to?


Cheers!

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Watch update stuck in preparing phase

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