AppleTV APP
I cannot access my Library on my Apple TV App on my Smart TV. I have reset the App numerous times but get no way to access my library.
QRQ60,
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I cannot access my Library on my Apple TV App on my Smart TV. I have reset the App numerous times but get no way to access my library.
QRQ60,
Note that some models smart TV may get the “full” Apple TV app (with Store and Library), and other models may get the Apple TV+ app (access to Apple TV+, but not Store/Library content). Which edition is available to you, that depends on the exact model (and year/high-end-ness).
Is this issue happening on the listed 2019(?) Samsung QRQ60, or on a different TV?
Streaming local-only files would require Home Sharing through an Apple TV box. That wouldn’t be available in the Apple TV app on any smart TV.
Note that some models smart TV may get the “full” Apple TV app (with Store and Library), and other models may get the Apple TV+ app (access to Apple TV+, but not Store/Library content). Which edition is available to you, that depends on the exact model (and year/high-end-ness).
Is this issue happening on the listed 2019(?) Samsung QRQ60, or on a different TV?
Streaming local-only files would require Home Sharing through an Apple TV box. That wouldn’t be available in the Apple TV app on any smart TV.
Hello,
Reset the Apple TV app or Apple TV+ app
Resetting the Apple TV app or Apple TV+ app removes your personal information and restores the app to its original settings. If you plan to sell or give away your device, or uninstall the app, you might want to reset it first.
If you lost or can't access your device but are still signed in to the Apple TV app or Apple TV+ app, remove the device from your Apple ID device list.
If you reset the Apple TV app or Apple TV+ app on a smart TV that's also signed in to the Apple Music app, the Apple Music app restores to its original settings.
Need more help?
Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support
Need more help? Contact Apple Support. Thanks for reaching out! -Drake
You have answered my question. Thank you so much!
AppleTV APP