Updating Apple TV 4K
My screen says 'updating Apple ID' and it's taking a long time. Not sure if I'm on the right path.
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The first step would say that it is downloading the update. Then it will prepare the update and proceed to install. If you are stuck refer to the steps below
- If you can’t update your Apple TV, make sure that you’re connected to a Wi-Fi or Ethernet network.
- If the progress bar for the update appears stuck or paused, don’t unplug your Apple TV. Allow more time for the update to complete. If you've been waiting for more than an hour, contact Apple Support before you restart or unplug or Apple TV.
- If there is an issue during the update, you might see a message that asks you to Erase All Settings or Restart. Try the Restart option first. If you see the same message again, select Erase All Settings.
- If your Apple TV doesn't turn on after the update is complete, learn what to do.
- For other issues, contact Apple Support.