Not getting Messages notifications

A few weeks ago, I stopped getting Messaging audio, alerts, and the screen turning on my Iphone 13 Max Pro. I would get the messages but I would not get alerted on my phone or my watch. I checked every single notification setting on both my phone and my watch and they are how they should be. At that point, I was infuriated because everything is exactly how it should be, so I just reset all settings. Then they started working. Cut to today- the same problem. The banner will show up on the lock screen, but only after I tap or wake the phone. No vibration, no screen turning on, no sound. My watch mirrors my phone so I get nothing there either. It is only Messages that this happens to. Every other app alerts just as it should. I would rather not reset every setting, so anyone have any suggestions?


Here is every setting in notifications for Messages:

Allow notifications -on

Time Sensitive Notifications- on

Alerts- lock screen, notification center, banners- all checked

Banner style- temporary

Sounds- tri-tone

Badges- on

Show in CarPlay- on

Announce notifications- on

Show previews- When Unlocked (Default)

Notification Grouping- Automatic

Customize Notification- repeat alerts- once


iPhone 13 Pro Max

Posted on Oct 12, 2022 6:25 AM

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Posted on Oct 13, 2022 10:14 AM

Reached out to Apple about this. Their solution was to go to focus, turn do not disturb on, then off, and then restart the phone. It worked for me and I am now getting messages correctly. I will say that I don't use DND at all, however. So not sure why that fixed it.

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2 replies

Nov 5, 2022 6:35 PM in response to eeek5127

I'm wondering if you have an Apple Watch and which series? I've had my 13 Pro Max for a year now with no issues. Got my Series 8 Watch (upgrade from 4) about a week ago. No issues. All of a sudden today I'm not getting alerts from my phone - iMessage, or even FB Messenger (but it does ring through if someone calls). I've gone through all of the hoops, like you. But then I noticed my watch was on silent. I took silent off. Got my phone to ding once, but only if my watch was not on silent. That only worked once. Now my phone is back to not sending an audible alert.


Has the DND trick continued to work for you?

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Not getting Messages notifications

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