Not getting message notifications - Banners, lock screen notifications, or sound

I am not getting notification for text messages. If the screen is locked, I get nothing. No sound, no banner, nothing. I get a sound if I have the phone open and the message app open, but no other notification (banner, etc.). I have tried EVERYTHING. Reset network settings, checked date and time. Checked all notification settings, changed the sound alert, restarted the phone, did a hard restart. It is not on DND or any focus. iMessage is not open on my laptop. I have an apple watch and it is updated to the most current and notifications mirror my phone. I am not getting notification on my phone whether I have the watch on or not and I have left the watch at home and still nothing on my phone. I have tried everything listed on multiple websites. Please help if anyone has other ideas. Thanks!

iPhone 12 Pro Max

Posted on Nov 7, 2022 8:36 AM

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Nov 9, 2022 7:36 AM in response to mjl3315

Hi mjl3315!


Is this occurring with all contacts? If it's only with certain contacts, you can check to see if alerts are being hidden:


"Turn on Hide Alerts

  1. Open Messages.
  2. Swipe left over the conversation that you want to mute.
  3. Tap the Alerts button .

When Hide Alerts is on, the Alerts button  appears next to the conversation. This stops notifications only for that conversation, not your device. You’ll still receive all other messages and see notifications for them on your Lock Screen."


Use Messages on your iPhone or iPad


Cheers!

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Not getting message notifications - Banners, lock screen notifications, or sound

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