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Car Play no longer works

I have a 2020 Hyundai and. 2019 Ram truck. I have always used apple maps through CarPlay for navigation. Recently both quit working and only have a blank black screen when CarPlay app is opened . Note- calls still come through the system but I need to input on phone to make a call (so much for hands free)


any advice? I used new cable, reset CarPlay, restarted phone , tried different ports, and even disconnected power on truck for 30 minutes- all made no difference

iPhone 11 Pro, iOS 15

Posted on Oct 12, 2022 7:52 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2022 8:08 AM

If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.


If you need help with CarPlay - Apple Support (IN)

2 replies
Question marked as Top-ranking reply

Oct 12, 2022 8:08 AM in response to KayJay59

If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.


If you need help with CarPlay - Apple Support (IN)

Car Play no longer works

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