Erasing all content

I dropped my phone and the screen has totally broke and I’m unable to use it. Luckily I backed up my data and have transferred it all onto a new phone but I need to erase all content on the broken one, when plugging it into iTunes it isn’t even showing up? But will charge

what can I do

Posted on Oct 12, 2022 1:36 PM

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1 reply

Oct 12, 2022 4:09 PM in response to Amyw046

Amyw046 wrote:

I dropped my phone and the screen has totally broke and I’m unable to use it. Luckily I backed up my data and have transferred it all onto a new phone but I need to erase all content on the broken one, when plugging it into iTunes it isn’t even showing up? But will charge
what can I do

Step #5 If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

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Erasing all content

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