Disabled ITunes and App Store account

I had a subscription charge that I canceled because the app never worked. I submitted refund request but was told I had to file a dispute with my bank. I did but the refund kicked in so the claim was closed after. Now my ITunes and App Store says my account is disabled. How to I fix that? I tried Changing the password and entering a new card number and still says disabled.

Posted on Oct 12, 2022 5:55 PM

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1 reply

Niel

Community+ 2025

Level 10

741,167 points

Oct 12, 2022 5:58 PM in response to melyssa177

You can't do that yourself. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.

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Disabled ITunes and App Store account

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