Not getting notifications from Mail app for emails received and Smart Mailbox gets reset

Question

Level 1

10 points

Not getting notifications from Mail app for emails received and Smart Mailbox gets reset

Hi, I am currently facing an issue with the Mail app in my MacBook Pro running on macOS Monterey with M1 chip. I am not getting notifications for the new emails. I tried restarting the Mac, the Mail app, adding my email accounts again but nothing seems to have worked.

I get the email message shown in the Mail app but don't get the notification for it.

Another issue which is really frustrating is that I created smart mailboxes multiple times but every now and then they get sort of disabled and I am not able to open them.

Does anyone have a resolution for these problems?

MacBook Pro Apple Silicon

Posted on Oct 13, 2022 3:50 AM

Reply

Answer 1

Owl-53

Level 10

103,201 points

Oct 13, 2022 4:01 AM in response to divyanshub

Q - " Hi, I am currently facing an issue with the Mail app in my MacBook Pro running on macOS Monterey with M1 chip. I am not getting notifications for the new emails. I tried restarting the Mac, the Mail app, adding my email accounts again but nothing seems to have worked. "

A - Are all the setting in Notification Centre for Mail Enabled ? refer to image below

A - In Notification Centre >> Focus . Are these setting Enabled including " Do Not Disturb " ? refer to image below

Reply

Answer 2

divyanshub Author

Level 1

10 points

Oct 13, 2022 11:14 AM in response to divyanshub

I think I got it to work by changing the New Message Notifications from Today to All Mailboxes.

Reply

Answer 3

Owl-53

Level 10

103,201 points

Oct 16, 2022 8:01 AM in response to divyanshub

Then have a few suggestions ;

1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .

2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue

Reply

Answer 4

divyanshub Author

Level 1

10 points

Oct 16, 2022 7:59 AM in response to Owl-53

Argh! Worked for the first 2-3 hours but has stopped working now. This if frustrating. Also, I created the smart mailboxes which automatically got deleted, the `Today` smart mailbox has a filter `Date viewed is today` by default, I changed it to `Date received is today` but it also gets reset.

I wonder how come this app is still used, it is so buggy, at least for me! Do you have any suggestions?

Reply